Software for IT solutions

Give customers a dashboard, not a phone number.

Customer dashboards, ticketing and asset registers for IT resellers and managed service providers.

Start a it solutions brief What we build
Pricing
Custom, scoped to your project
Timeline
4–12 wks
First call
Free, 30 minutes, with the people who'd build it.

Sound familiar?

  1. Customers ring for everything

    Licence counts, ticket status and renewals all go through your phone line.

  2. Assets tracked in spreadsheets

    Nobody's sure which laptop is where, or when warranties end.

  3. Renewals sneak up

    Missed renewals cost you revenue and trust.

What we build for it solutions

01

Customer dashboards

Licences, devices, tickets and invoices, self-serve for each customer.

02

Ticketing

Simple ticket intake and status, connected to your PSA.

03

Asset registers

Every device, owner and warranty date.

04

Renewal alerts

Automatic reminders before anything lapses.

How we approach it solutions

How we approach it

Resellers and managed service providers hold an enormous amount of information their customers would happily look up themselves: how many licences they are paying for, which devices are out of warranty, what happened to that ticket. Because none of it is visible, all of it arrives by phone.

A customer dashboard is the highest-leverage thing we build in this sector. It reads from the PSA and RMM you already run, so there is no double entry, and it is multi-tenant from day one so each customer only ever sees their own estate.

Before and after

Today With Northport

Calls asking for licence counts

Customers check their dashboard

Assets in a spreadsheet

A live asset register

Missed renewals

Renewals flagged 60 days out

Works with what you already use

We connect to your existing tools instead of asking you to replace them. Anything with an API is usually fair game.

  • Microsoft Partner Center
  • HaloPSA
  • ConnectWise
  • NinjaOne
  • Xero
  • Stripe

IT solutions questions

What it solutions clients usually ask before they start.

Still wondering? Ask us on the first call. It's free, 30 minutes, no obligation. Start a brief

  1. Usually, via their APIs, so customers see live data without double entry.

  2. Yes. Multi-tenant access control is designed in from day one.

  3. Yes, fully white-labelled.

Other industries

Tell us what customers keep asking.

A five-minute brief. A real reply within one working day.

Start the brief