Marrik: UK cosmetic compliance prep, end to end.
- Client
- Marrik (UK)
- Industry
- Cosmetics compliance prep
- Built
- Customer portal + checkout
- Team
- Henrik & Andrew
The impact
The problem
Marcus was running a compliance prep service for UK cosmetic makers out of his inbox, getting their product paperwork ready for review. Every product meant hours of paperwork, files were scattered across a laptop, and there was no way to grow without burning out.
What we built
A customer-facing portal where cosmetic makers sign themselves up.
“Northport took the service I was hand-rolling out of my inbox and turned it into an actual product my customers log into.”
Founder, Marrik
Why it worked
Why it worked
The win was not the software, it was deciding what Marrik actually sells. Before, the answer was “Marcus’s time”. Afterwards it is a product with a price list, which is a different business with a different ceiling.
Getting there meant resisting the obvious build. The first sketch was an internal tool to make Marcus faster at paperwork; that would have saved him maybe a third of the time and left him in the middle of every submission. Turning the same workflow outward, so the maker fills in their own product details, moved the work to the person who already has the information.